Service Feedback

Here is a sample of Mac’s Service Feedback (weddings are prefaced)

Having published some of Mac’s Feedback (further below) on Facebook here were some comments:

Mac you were amazing, professional and caring with a hint of appropriate humour at my nans funeral- thank you so much – the family are so grateful to you for how well you made the funeral go in such a sad time. It was not an easy one as such long tributes and so many but you made it flow effortlessly. Much love and gratitude to you from us all xxx

The comments are a good example of why you have now done 3 services for us đŸ˜Š Hopefully it will be a very long time before we need a 4th….. But you’ll be first on the list to contact if and when đŸ‘đŸ»

Not surprised you’ve had so much positive feedback, you were brilliant helping me with my wife’s service. P.S. little Mac [a snake!] is doing brilliantly too, he’s put on 10x the weight now😀

Wedding: Wouldn’t have had anyone else to do ours! X


Thank you so much for managing my mum’s ceremony and making things easy for us. Everyone said it was a beautiful ceremony. I was a little nervous, taking the lead in organizing things, I’ve never done anything like that before, you made it painless. Cheers,


A message to say a big thank you for last week, it went just the way we wanted. All the best.


Thank you so much for making my mum’s funeral service special. You were a great support and comfort to both myself, my husband and friends on the day of the funeral.


I just wanted to say a massive thank you for today. The service was perfect and I really appreciate you making it so special for us. You’ve got a great sense of humour and you were the right person for my ‘quirky’ family.


Hi Mac, Just wanted to send our sincere thanks for the lovely service yesterday for George. You got the tone spot on and although you had only spent what felt like a short amount of time with us it felt like you really knew him. Many people there commented on what a lovely service it was and were very complementary towards you. We really appreciated your support to us as a family too. With best wishes.


Mac, have you ever done a service quite like that before.Thanks for playing your part in a great day. It went just as she wanted.


Mac just wanted to say a big thank you for the funeral of [Granny]. You took the whole service so sensitively it was a joy to be at although sad for the family. She was a very special lady and you did her proud.



Thank you so much for the lovely service on Monday, everyone has said how much they enjoyed it and I think we saw our brother out in style! My family and I appreciate all that you did.


Hello Mac, just a quick message to say thank you for everything today. You made it so easy for us. So many people commented how well you’d captured Dad.
Thank you x

Wedding: Hi Mac,
Thank you so much for making our day the best. We loved having you there and making our day so special. We really liked the fact there was a comic value side of things that made people laugh about our story. We will definitely recommend you in the future. Thank you again.


Thank you immensely for yesterday’s service – the tone was perfect and there were many compliments from those present regarding the content, with particular reference to the combination of light and shade that you were able to craft

The fact that you managed to condense two hours of information into five minutes was a tour de force and it was uplifting to hear genuine laughter amongst the sadness

We were blessed that [the Funeral Director] recommended you to us, and the same will be true of all those who find you in future. Many thanks again and may you continue to deliver similar results in your current form (unlike the Saints!)


Thank you very very much for a lovely service. I think it was a great send off for my mum. Lovely words said by you.


Thank you very much for taking the funeral service yesterday. Everyone I spoke to afterwards said how lovely it was and you paid a big part in that.I think we got the balance right between mourning and celebrating her life.


To Mac, thank you so much for an absolutely beautiful service. You did our son proud, it was perfect. With love…


Thank you so much for giving us such a lovely service for Mum yesterday. It was beautiful and I will cherish the memories of the afternoon forever. You gave us such wonderful help guiding us in reflecting on Mums life for the service and it came together so well. It was so perfect. We are so grateful also to the staff who let us sing the hymns in entirety and for all the background work that took place by them.


Hi Mac
I would just like to say thank you for a wonderful service.
My dad managed to watch all of it and was very very pleased with all of it. It was lovely to meet you and thank you.


On behalf of our whole family, I’d like to thank you for your handling of Mum’s life celebration. Given the circumstances, we all felt it could hardly have gone much better. Our sincere thanks for all you did to make the occasion as easy as possible.


Dear Mac, I just wanted to say a personal THANK YOU to you for the lovely service you gave at Michael’s funeral. We could not have asked for better.Everyone commented afterwards what a lovely service you gave, and that you were just the right person to do it. Thank you again.Love and best wishes.


The Funeral Directors put us in your safe hands. Thank you so much for everything you helped with, you guided us through a traumatic event with great empathy and ease x


I just wanted to thank you for the lovely service on Tuesday. The family all felt that it was just right and also what Mum and Dad [double service] would have wanted, so thank you so much.


Dear Mac 
I write to thank you for your leading the service last week and for all your kindness. It was a lovely service on Wednesday and has been much commented on by those who were there or joined in online. It was just brilliant the way you grasped what made [my brother] a unique human being and conveyed that through the service. Thank you again Mac, very best wishes – Rick



My sisters and I would like to thank you very much for the lovely service you gave for our Mum – (reminder for you – Wessex Vale Crematorium, on Friday – we finished with YMCA). 
 
Quite a number of people spoke to us afterwards about it being a really good, lovely service –  and we know our mum would have loved it – all her girls dressed in bright colours,  and not too much formality.  It was as perfect as we could have imagined. 
 
Thank you so much.


On service preparation……

Hi Mac 

Following our conversation yesterday evening I finally found the inspiration to write Dad’s Eulogy. 

I hope to be strong enough to read it and would appreciate any comments to enable me to polish and improve if needed.  

Once again Mac thank you so very much – you really did help me see things clearer 

Many thanks – Marion


 Thank you so much for conducting such a lovely service for Mum last Friday.  It was comforting to see your kind face during the parts of the service when I felt particularly emotional.


Thank you so much for the sensitive and humorous way in which you handled my mother’s funeral service at the Test Valley Crematorium.
 
You appear to have understood that Mum wasn’t the easiest person yet were able to convey enough warmth about her for it not to appear obvious and that cannot have been easy. It takes an empath to understand the conflicting feelings that members of the family were feeling compared with those of her friends who maybe hadn’t experienced her in the same way. 


Thank you so much Mac Beautiful service xx 


I just wanted to say a huge thank you for yesterday. It was bloody brilliant, as always. My dads words were “Mac was just perfect”. Meant a lot to us, so thanks again x 


I just wanted to say, on behalf of the whole family, a massive thank you for the way you officiated Grandad’s service. It was absolutely perfect and we are so pleased you were able to do it.


I just wanted to drop you a note to say thank you so much for being the celebrant for us at my Nan’s funeral on Tuesday.  The service was really lovely and you made a difficult day so much easier by really caring. 


Thank you so very much for taking such loving care of us throughout the preparation and conducting of [my husband’s] cremation.  [The family] could not have been happier with the way it was conducted – it was just as we wished. 

Obviously for us, this was a day never to be forgotten,  and your part in it contributed greatly to it. 


Just a note to say a big thank you for a faultless funeral ceremony for [our] cousin last Friday. Exactly the right balance and tone, which he would have loved.


I just wanted to say a massive thank you for a wonderful service you did for my dad he would of loved it. It was just what the family wanted.  


Just want to let you know how pleased I was with the service you gave at my husband’s funeral. All who I have spoken to have said the same.


It was a lovely service and you made us feel at ease when you came round like talking to a person we’d known for a long time.


Thank you Mac for your leading of mum’s service. You made it a very special day. Everyone I spoke to said how nice it was, how you summed her up and added some personal touches. Mum would have approved, definitely not one of her stares! 

So a big thank you. 


I just wanted to write and thank you so much for yesterday, and not just for yesterday,  but for your support, guidance and wisdom in the run up to the celebration.  

[We] were very happy with the way in which the ceremony went over and cannot thank you enough for taking our ‘minimalist’ brief and running with it. It was perfect. Just what we wanted.  

Thank you for your patience, understanding and sympathetic handling of the service and our various specific requests.  We were so very pleased with the way everything worked out. 

Thank you again for the part that you have played. 


Thank you for everything, the feedback from everyone was all very positive. 


Thank you so much for your friendly, relaxed but professional approach at yesterday’s funeral for mum, it made a difficult day so much easier.


Just wanted to say a massive thank you for today . You were amazing and we all appreciated it greatly.  


U have just done my bf grandads funeral they couldn’t thank u enough x 


Thanks for yesterday Mac you done the family proud I feel and you had to read my handwriting no easy feat!


Hey Mac, I just wanted to thank you from the bottom of my heart for such an incredible service from you. I hope you are well.


Just wanted to say thank you for taking N’s funeral on Tuesday. I’ve had numerous messages about it being a lovely service. I’m sure N would have approved.


Hi Mac, Just wanted to say a huge thank you for everything you did yesterday. The day was always going to be difficult but I was really pleased with Dad’s send off. Thank you.


Hi Mac, The biggest thank you to you for a lovely service today for Granny.
You did us all proud with the way you conducted and also some lovely laughs and smiles in between.
We are eternally grateful for you providing such a wonderful send off for us. Your professionalism and kindness throughout has been second to none. You have been so kind, thoughtful and respectful. A huge thank you.


Thanks again Mac; would really like to keep in touch. 


Thanks Mac. Fantastic job. Still reeling from it all. Would love to recommend you to other folks. How?


Just wanted to send a big thank you for giving mum such a lovely service. So many people have commented and said it’s the best funeral they’ve been too đŸ«ąYou were fantastic.


Hey Mac, I just wanted to say thank you for such a lovely service and for telling Dads story so well, we will be forever grateful for you helping us through a very difficult time as a family and for doing my Dad proud! Thank you and take care of yourself x


Thank you so much for today, it was perfect.


Dear Mac, thank you so much for yesterday. So greatly appreciate. Thank you for talking about the broken pot/vase and the philosophy behind the gold putting together the pieces. I could not remember what you called it? Did you mention it sounded like a swear word!? N FaceTimed me from Oz and said be remembered speaking to you on the phone when he was with mum (his granny) last year before he went to Oz and how supportive you were. Best wishes


Everybody said how great the service was, it wasn’t morbid or OTT but just perfect. Thank you so much.


Dear MacThank you for delivering yesterdays service with the perfect mix. We were so grateful for your care and guidance and it really helped us all. Many many thanks 🙏


I cant believe that it has been 5 days since my dads service. I would like to pass on my family’s thanks for the lovely service you gave for my dad. Everything was perfect and in the short time it took for the service you managed to convey all that my dad was about. Thank you so much.


Hi Mac. We just wanted to thank you for baby’s service on Wednesday and for your help with the readings and poems. Our family loved the words and thought they were very moving and we agreed that everything you said fitted perfectly and it was a lovely send off for our baby.


Dear Mac

We just wanted to thank you for your support, guidance and kindness during our preparations for Catherine’s funeral.

It was a day of tears and laughter and so many people remarked on how lovely the service was.

Thank you again.


Hi mac

Thank so much from all the family for Tuesday you made us laugh & cry.


Dear Mac … thank you for your kindness and support today. Your words were so appropriate and resonated with how we remembered Mum. A lovely service. Thank you


Thank you for the service, it was just perfect.


Thank you so very much for the service of Dad and for making it so much more bearable than I expected. You really did a fantastic job. Many thanks.


Hey Mac just wanted to send you a big thank you from myself and the family. You helped create a warm and wonderful service and everyone said how comforting it was. I imagine in your line of work it can be quite emotionally draining but just wanted to send our thanks as it was much appreciated.


On behalf of all the family, I would like to thank you for conducting Dad’s Cremation Service yesterday, with such compassion , humility and dare I say, humour. The care which you guided mum and his son through this difficult time gave them much needed strength, peace and to a degree, the beginning of acceptance. It is going to take a very long time. We headed back to the wake for a much needed glass or two of wine and delicious eats, where we were joined by many of their friends. Mum found enormous courage, from where I do not know, and joined us for the afternoon. The party continued into the evening. Dad would have been so proud of them and would have loved the thought of so many celebrating his wonderful, though too short a life. Thank you again, so very very much.


Morning, sorry I couldn’t thank you on the day, but just want to say it now, “thank you” my husband’s service was ‘spot on’ you brought it all together just how he would have wanted it – I wouldn’t have changed a thing. 👍


Just wanted to say a big Thankyou for all your guidance with my brother’s final journey. It was a fantastic send off which he would of thoroughly enjoyed and appreciated. So many people spoke to us about what a lovely man you were, and how much they felt you Got him. He was very special to us and will be forever in our conversations and beside is on our holidays. Thanks again, you made everything so much easier for us all. đŸ€—


Hello Mac – I have been wanting to write to say thank you and still need a gap to do properly, only for now please know how much I appreciated the service on Wednesday. It was just as I would have hoped. I will be in touch again soon x


Dear Mac, 

Please accept our thanks and gratitude for your role in providing such a wonderful, lifting and fun service for our Mother at Chesil House. 

The day was exactly the celebration we wanted to hold for Mum a wonderful mix of music, tributes, poems, eulogy, anecdotes, readings, prayer and farewell with all of her Family and Friends that were able to join us. 

We will also be able to forward the order of service, video of the day, photos of the flowers and book of remembrance to those unable to travel which we hope will be a comfort to them too.   

Once again, thank you for your time and support to my brother and myself, helping us to arrive at the light service with the right content in such an easy, friendly and supportive manner.    

Best wishes,


Many thanks for conducting Dad’s funeral on Tuesday, as a family we felt it struck the right balance – dad would have been proud.


I just wanted to send a message to say thank you for yesterday’s service. You made time and effort to get to know my sister & it truly shone through. I also very much appreciate the time you have made for her partner, my parents & I. Your kind words and positive nature have been a breath of fresh air & really helped us all through a difficult, emotional and painful process (that none of us had anticipated having to be in). I hope our paths cross again, though hopefully under much better circumstances.

P. S I also wanted to add how beautiful the celtic farewell was on the day. It really was a highlight (should such a thing exist for funerals) for me. Is there any chance you could send over the words, I’d very much like to have them to look back on, once the dust settles… So to speak.


Mac, thank you so much for today. You had a perfect balance of humor, kindness, and gravitas. It was a lovely service and we feel like you did. John, proud. With kindest wishes, Jill x


Hi. Mac

Just wanted to say thank you so much for the very personal service you did for Kim. I think you captured her personality very well.


Ty so much for the beautiful and funny send of for my stepdad yesterday was perfect. Brilliant man you was so from my heart ty xx


Dear Mac, I wanted to say thank you. Although I write not really sure what words to use, I do want to say how good it was to meet you and have you by my side at one of the most difficult times. Our first discussion was supportive and helpful, especially reminding me of the wonderful times I shared with Mum. But the service was just beautiful. Everyone loved it and so would have mum. I liked the way you mentioned all the things she was loved for, that you blessed her, that you made us smile (and laugh!) and because you wore purple! I am so glad you were with us. Thank you


Thank you so much for today 😁 it was a lovely service and you did a grand job 😁😁 x


Hi Mac, just wanted to say a huge thank you from me and all my family for yesterday, it was absolutely perfect and exactly how my Dad would have liked it. Thank you so much, John.